(each return is handled on a case by case basis in order to ensure the satisfaction of our customer to the best of our ability)
- 12th Tribe gladly accepts returns of unworn, unwashed, undamaged, or defective merchandise with all original tags on for a refund within 15 days of purchase date.
- Keep in mind that at this time we DO NOT cover RETURN shipping costs. The shipping cost will be deducted from the total possible refund amount.
- TO SUBMIT A RETURN REQUEST, CLICK HERE FOR THE RETURN REQUEST FORM
- You do not have to have an account to submit a return request, simply use the same email as checkout, and the order number you have received for your purchase.
- Please allow 1 business day for approval or denial of a return request, and up to 48 hours to receive your return label via email.
- If your request is denied and you have further questions, kindly email firstname.lastname@example.org for more details.