(each return is handled on a case by case basis in order to ensure the satisfaction of our customer to the best of our ability)
  • 12th Tribe gladly accepts returns of unworn, unwashed, undamaged, or defective merchandise with all original tags on for a refund within 15 days of purchase date.
  • Keep in mind that at this time we DO NOT cover RETURN shipping costs. The shipping cost will be deducted from the total possible refund amount.
  • TO SUBMIT A RETURN REQUEST, CLICK HERE FOR THE RETURN REQUEST FORM
  • You do not have to have an account to submit a return request, simply use the same email as checkout, and the order number you have received for your purchase.
  • Please allow 1 business day for approval or denial of a return request, and up to 48 hours to receive your return label via email.
  • If your request is denied and you have further questions, kindly email info@12thtribe.com for more details.