• How do I submit a return request?
  • Do I need an account to create a return? 
    • Nope! Just make sure you have your original email used at checkout, and the order number!
  • How long from the time of purchase do I have to return my items?
    • 15 Days from the time it was delivered to you!
  • Do you offer free return shipping?
    • Unfortunately, not at this time. Return costs are deducted from total refund amount. This will be as low as $3.
  • Can I exchange my items?
    • To exchange, we ask that you place a new order and return your exchanged item.
  • Can I send items back together from different orders?
    • Of course!
  • Can I return sale items jewelry/accessories, or vintage clothing?
    • No, these items are final sale and are NON-RETURNABLE
  • How long will it take to receive my refund?
    • Please allow 7-10 business days for processing
  • How long will a refund take to show up on my original form of payment?
    • We ask that you allow up to 3 business days for a return to show up on original form of payment, and may be dependent on bank
  • Why did I receive store-credit?
    • There are a few reasons: either it was returned outside of our 15 day policy or it was a "Non-Returnable item" listed below.
  • Why didn't I receive the full amount?
    • We deduct return costs from the total amount.
  • Can I still return even if I used a discount code during purchase?
    • Yes of course! Just make sure it is returned within 15 days :)